I’d like to say what a very helpful engineer we had. He went through everything that I asked him about our machine and repaired the fault in good time. If all of the engineers are like the one who visited, you would always get a gold star.
Steve Smalley ERME Decorating
Really good communication with Claudia in Service, and more than happy with Mike Price the engineer. If this level of service can be maintained throughout the year I will be more than impressed.
Michael Vassie DHL
Arrived very early. Well mannered. Very knowledgeable. Very efficient. Most importantly he was helpful.
Gary Jones Qualfab
Quick reply to our request – the lady on the phone kept us up to date. Great service. We were so pleased that we have now moved our business to you.
Alan SCT Centre
We have had the good fortune of dealing with the IAPS Group for some years, and we benefit from a professional service from all levels within the company. The engineers that attend our breakdowns have a great level of knowledge and expedite our problems efficiently. The contact level from within the office via email is informative and updated quickly if the situation requires spares. In all, we’re very pleased with the service.
Mathieu Monet Fast Plant, Swindon
As always, Robin was perfect with good back up from your service control, i.e. Jayne. Good job thanks.
Scott Reynolds BBGE
Steve Rigby, the engineer that attended our machines onsite always does so with a highly professional approach and a full understanding of the nature of our client business. He is aware of the implications of a machine being out of order and resolves issues in a timely manner. Along with this he will always provide information to the operatives while he works, generally in line with the maintenance and upkeep of the machine. The pleasant manner in which he completed his work ensured he was a pleasure to have onsite.
Debbie Sydes Interserve Facilities Services
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